For all residences except Augustana:
If you are no longer interested in residence housing at the University of Alberta, please cancel your residence application immediately. If you'd like to change your application to residence, learn more here.
All cancellations MUST be made in writing (an email from your University of Alberta email account is acceptable).
If you accept your room offer and then cancel your housing reservation before the room offer deadline (as stated in your room offer), you will be eligible for a refund of the $500 Residence Deposit. However, if you accept your room offer and then cancel your housing reservation after the room offer deadline has passed, you forfeit the $500 Residence Deposit. In either case, we will either cancel your post-dated credit card payments or pull and destroy the post-dated cheques that you submitted.
You must inform Residence Services within 10 days of your notification with a copy of your non-admittance notice (email or hard copy) to be eligible for a refund of the $500 Residence Deposit.
If you notify Residence Services in writing (email or hard copy) within 10 days of your notification with a copy of your visa refusal letter AND before your residence move-in date, you will be eligible for a refund of your $500 Residence Deposit.
If you are on a waiting list and we have not offered you a space in residence by your requested move-in date, your application will automatically be cancelled after your move-in date passes. If you wish to remain on the waiting list past your requested move-in date, please contact us within five (5) business days of your requested move-in date.
If you or your proxy picks up your keys, then your contract has started. If you decide not to live in residence after that time, you must submit a Notice to Vacate form. Please see our Move Out page for more details on moving out of residence.