Updated information for current residents:
COVID-19

For general information and current updates for residents, please go to Information for Students Living in Residence.


Contact us by email or phone:

housing@ualberta.ca

Lister Residence Office
CLOSED

Please contact East Campus Residence Services Office located in International House or the .
Front desk open Monday-Friday (8:30 am - 4:30 pm) for minor inquiries.

 780-719-8680
7 days a week, 6 pm - 9 pm

East Campus Residence Office
OPEN

International House
780-492-3345
Monday to Friday, 9 am – 12 pm & 1 pm – 4 pm

780-719-8680
7 days a week, 6 pm - 9 pm

PLH and Michener Park Residence Office
CLOSED

Please contact East Campus residence office located in International House residence office or .

780-719-8680
Monday to Friday: 6 pm – 9 pm & weekends/holidays: 2 pm - 8 pm
 


For all university current updates, go to COVID-19 (novel Coronavirus) Information.

 

WHO DO I CALL?

Reference the information below to determine the best contact method for receiving assistance with whatever issue you may be experiencing.

SELECT YOUR RESIDENCE

Reference the days and times below for the appropriate contact information to use:

  • Residence Services Office: Monday–Friday, 8:30 a.m.–4:30 p.m.(Sept–Apr) 8 a.m.–4 p.m.(May–Aug): call 780-492-4242
  • Student & Guest Services Desk: Daily 7 a.m.–11 p.m. call 780-492-6056
  • RA On Shift7 days a week, 7 pm - 12 am: call 780-719-8680
  • For emergency situations, see the "Emergency" accordion below.

Reference the days and times below for the appropriate contact information to use for the following residences:

Pinecrest House, Tamarack House, Alder House, Linden House, Aspen & Maple House, Graduate Residence, HUB, Newton Place, Peter Lougheed Hall, International House.

  • Residence Services Office: Monday–Friday, 8:30 a.m.–4:30 p.m.(Sept–Apr) 8 a.m.–4 p.m.(May–Aug): call 780-492-3345
  • RA On Shift: 7 days a week, 6 p.m.–12 a.m. call: 780-619-6244
  • For emergency situations, see the "Emergency" accordion below.

Reference the days and times below for the appropriate contact information to use for Michener Park:

  • Residence Services Office: Monday–Friday, 8:30 a.m.–4:30 p.m.(Sept–Apr) 8 a.m.–4 p.m.(May–Aug): call 780-492-4242
  • RA On Shift: 7 days a week, Monday-Friday 6 p.m.–10 p.m., weekends and holidays: 12 p.m.- 10 p.m.: call 780-915-0611
  • For emergency situations, see the "Emergency" accordion below.

Reference the days and times below for the appropriate contact information to use for Résidence Saint-Jean:

  • Residence Services Office: Monday–Friday, 8:30 a.m.–4:30 p.m.(Sept–Apr) 8 a.m.–4 p.m.(May–Aug): call 780-492-4242
  • RA On Shift: 7 days a week, Sunday-Thursday: 6 p.m.-11 p.m. and Friday and Saturday 8 p.m.-1 a.m.: call 780-718-6058
  • For emergency situations, see the "Emergency" accordion below.

Contact information to use during an emergency in residence:

  • For any emergency that threatens student safety, immediately call 911 or UAPS at 780-492-5050
  • For any emergency involving a UAlberta building facility (such as a flood or other risk to the property), please contact your Residence Services Office or Campus Control Centre at 780-492-4833. For all emergencies outside of the hours listed in the sections above, contact the Campus Control Centre at 780-492-4833.