Living with Roommates
Students living in shared accommodation may or may not know their new roommate(s). Whether or not there is a pre-existing relationship between roommates, some amount of conflict, however minor, is bound to occur. It is through the experience of living with roommates that students learn important lessons about conflict resolution and assertiveness.
As a friend or family member, you may receive a phone call from your student regarding roommate issues. Try your best not to take sides and reassert your belief in their ability to resolve their own problems. If explicitly asked for help, offer some suggestions. You may encourage your student to contact a member of the Residence Life staff such as their Resident Assistant, Floor Coordinator or Residence Coordinator. These staff are trained mediators and can help all parties discuss their problems openly and maturely.
Both you and your student should rest assured that most issues can be resolved, resulting in a stronger roommate bond.